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Looking in the right place: data driven evidence based quality management

  Friday, 30 September 2022
  13:00 - 13:30

  Patient Safety Room



Medication administration is a high-risk activity right across any facility. Most reviews of medication safety, particularly in intravenous therapy, are however limited to critical care. Wireless and networked devices across hospitals can give us access to rich data from lower acuity areas of care such as adult and pediatric general and oncology units. Equally we can also investigate medical device data more effectively with powerful tools such as SQL mining and AI, and the ability to accrue and make data available as dashboards for managers and educators to target error ‘hot-spots’ for support, re-engineering of workflows, and specific education in such areas as dose-weight calculations, specific high-risk medication administration, and critical short half-life infusion (CSHLI) maintenance and delivery.

Learning Objectives

  1. Understand how networked devices can help hospital leaders and educators ‘cast the net wider’ to capture data from every part of the facility.
  2. Be able to identify how review of ‘whole-house’ medication error rates can guide the application of resources and make deployed human resources such as critical care outreach teams more cognizant of the real risk factors.
  3. Become aware of how technology and systems for overview can assist clinicians in filtering for critical issues and may help address issues such as alarm fatigue.
  4. Appreciate how technology may be used to release clinicians from non-value-added tasks and to allow them to apply their skills more appropriately.



James Waterson, RN, M.Med.Ed. M.HEc
Medical Affairs Manager, BD - Medication Management Solutions MMS, Middle East & Africa

James Waterson has specialist certificates in Children’s Critical Care, Offshore Medicine and in Renal Nursing. He received his Baccalaureate from the University of London and has Master’s Degrees in Medical Education from the University of Dundee, and in Health Economics and Pharmacoeconomics from Pompeu Fabra University School of Management, Barcelona. He has published papers on medication safety, alarm fatigue, medical device interoperability, introducing robotics into compounding and dispensing units, on leadership during disaster activation, and on managing critically ill paediatric patients in adult facilities. He has worked in the USA, The People’s Republic of China, Switzerland, the Kingdom of Saudi Arabia and the UAE in clinical positions and as a university faculty member, and is a peer reviewer for the Journal of Infusion Nursing, Applied Clinical Informatics Journal, and the Journal of Pediatric Pharmaceutical Therapeutics.